Privacy Policy Jouw Scriptiecoach

Jouw Scriptiecoach B.V.
Kerkerinklaan 66
2071 RM Santpoort-Noord
06-10331605
www.jouwscriptiecoach.nl

Linda Hovestad is the Data Protection Officer of Jouw Scriptiecoach B.V. . She can be reached by sending her an email.

Jouw Scriptiecoach B.V. (hereinafter referred to as "Jouw Scriptiecoach B.V.") values your privacy and guarantees that you can trust us with your personal information.

During your interactions with Jouw Scriptiecoach B.V., certain information about you is collected and processed. This data is considered as "personal data" as it can be used to identify you as an individual.

Below, you will find all the information regarding the personal data that Jouw Scriptiecoach B.V. processes and how it is handled correctly by Jouw Scriptiecoach B.V.

This Privacy statement
Personal data in the possession
Processing financial data
Processing of personal data
Sharing of personal data
Your rights
Safety policy
Minors
Contact details

1. This Privacy statement

This Privacy statement applies to all personal data collected and processed by Jouw Scriptiecoach B.V. from you.

By using the mobile website, apps, webshops, and other products and services of Jouw Scriptiecoach B.V., you agree that this Privacy Statement applies to the personal data processed by Jouw Scriptiecoach B.V.

Jouw Scriptiecoach B.V. reserves the right to modify this Privacy Statement at any time. You can find the current version on the website of Jouw Scriptiecoach B.V.

2. Personal data in the possession of Jouw Scriptiecoach B.V.

The following data can be collected and processed in various ways by Jouw Scriptiecoach B.V.

Data that you provide directly to Jouw Scriptiecoach B.V.:

When you request information, inquire about our products, or ask a question via Facebook, chat with us on our website, or contact us in any other way, Jouw Scriptiecoach B.V. collects the following contact details:

Name
E-mail
Phone number

When you visit our webshop, we collect the following data:

Products viewed by you: We use this information to show you products that you have recently viewed.
We also use cookies to store products in your shopping cart while browsing our shop.

When you purchase products from us, we require you to provide certain information, including your name, address, email address, telephone number, training institution, field of study, and optional account details such as a username and password.

We collect this information to fulfil the following objectives:

To send you information about your account and order
To respond to your requests, including refunds and complaints
To process payments and prevent fraud
To set up your account for our store
To meet legal obligations, such as calculating tax
To improve our range of stores
To send marketing messages to you if you choose

If you create an account, your name, address, email address, and telephone number will be used to automatically fill in the checkout information for future orders.

We will also save any comments or reviews that you leave.

In addition to the personal data that you provide to us yourself, Jouw Scriptiecoach B.V. collects, records, and processes additional personal data regarding the use of our website(s). This includes information about the equipment you use, such as your IP address, the version of your operating system, and the settings of the device you use to visit our site. Information about your website usage, such as the time of your visit and the topics you view, may also be collected. This data is recorded and used to analyse visitor and click behaviour on the website.

3. Processing financial data

You can buy hours at Jouw Scriptiecoach B.V. either through an invoice or via the webshop. In the case of invoicing, we will keep a record of your financial information, including your bank account number, BIC code, and the account holder's name, among others. However, if you choose to make a payment through the webshop, it will be processed by a third-party provider, Mollie Payments. Within Mollie's secure payment environment, you can safely pay using iDEAL. On these secure pages, you only need to provide your bank account details before proceeding to complete your order.

You are not required to provide your data to Jouw Scriptiecoach B.V. or consent to the processing of your data. However, in certain cases, it may be necessary to share personal data with Jouw Scriptiecoach B.V. (such as your name, address, email address, among other things) in order to provide you with the proper services and comply with applicable laws.

4. Processing of personal data by Jouw Scriptiecoach

We process your personal data for the purpose of providing and fulfilling services, managing your products, and maintaining the resulting relationships. This includes activities aimed at expanding our customer base, direct marketing, handling enquiries and complaints, optimizing website operations, and analyzing and improving our services.

If you complete a contact or order form on our website, or send us an email, the information you provide will be retained for as long as necessary to fully respond to and handle your inquiry or request. If you submit any documents to us, they will only be accessible to your thesis supervisor and the designated contact person at Jouw Scriptiecoach B.V.. We will never share or sell these documents to any third parties.

Jouw Scriptiecoach B.V. will not retain your data for longer than necessary for processing, while considering the contractual and legal obligations of Jouw Scriptiecoach B.V. pertaining to this data. Our purpose is to ensure accurate responses to customer queries, enhance the quality of our products and services, and comply with our own legal requirements.

5. Sharing your personal data by Jouw Scriptiecoach

Links to other websites can be found on the Jouw Scriptiecoach B.V. website. These websites may not be managed by Jouw Scriptiecoach B.V. and may have their own privacy statement or policy. Jouw Scriptiecoach B.V. highly recommends that you read them, and cannot be held responsible for these third-party websites.

We provide an email newsletter to keep interested individuals informed about news regarding thesis supervision and related topics. Your email address will only be added to our subscriber list with your explicit permission. Each newsletter includes an unsubscribe link for your convenience. We do not share the newsletter subscriber list with any third parties.

To evaluate our services, Jouw Scriptiecoach B.V. utilises Trustpilot. We do not disclose any customer data. Upon completion of your thesis process, you will receive an invitation to rate our services. You can share your feedback on Trustpilot.

Furthermore, Jouw Scriptiecoach B.V. may share your personal data with partners, suppliers, or other parties if it is necessary for the creation, implementation, use, purchase, access, or handling of products, services, (mobile) websites, apps, web shops, etc. The company has entered into agreements with these partners, suppliers, or other parties that restrict the use and processing of your personal data and ensure adequate protection of your personal data.

When transferring personal data from the European Economic Area to countries where privacy legislation does not offer the same level of protection as that in your country of residence, we ensure that adequate measures are in place to protect your data. This means that your rights and the protection of your data remain intact. To achieve this, we use approved contract provisions, multilateral data transfer agreements, intra-group agreements, and other measures that are designed to safeguard your personal data. For further information regarding our data transfer procedures, please feel free to contact our Data Protection Officer.

Your personal data will only be disclosed in accordance with this Privacy statement and/or if required by law and/or as a result of a court order. The Data Protection Officer will make reasonable efforts to notify you in advance, unless prohibited by legal restrictions.

In certain instances, Jouw Scriptiecoach B.V. may collect personal data, validate it, or merge it with information obtained from external sources. This practice helps us maintain an up-to-date database.

Finally, personal data can always be anonymised and shared with third parties. In this case, you will never be able to be identified based on this anonymised data.

6. Your rights

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Jouw Scriptiecoach B.V. Moreover, you have the right to data portability, meaning you can request us to send the personal data we hold about you in a computer file to you or another organization specified by you. You can submit a request for inspection, correction, deletion, data transfer of your personal data, or a request for withdrawal of consent or objection to the processing of your personal data via email.

To ensure that we can verify your request for inspection, please send us a copy of your proof of identity along with your request. Please make sure to black out your passport photo, MRZ (machine-readable zone), passport number, and Citizen Service Number (BSN) for privacy protection. We aim to respond to your request as promptly as possible, but no later than within four weeks. Please note that you also have the option to lodge a complaint with the Dutch Data Protection Authority, the national authority responsible for data protection. You can do so by visiting the following link: https://autoriteit Individual data.nl/nl/contact-with-de-autoriteit- Individual data/tip-ons

7. Safety policy of Jouw Scriptiecoach

Data security

To ensure the utmost security and protection of your personal data, Jouw Scriptiecoach B.V. implements all necessary precautions and adheres to best practices to prevent any loss, misuse, disclosure, unauthorized access, or modification of this data. We employ a combination of technical and organizational measures to ensure a high level of security is maintained.

Jouw Scriptiecoach B.V. has implemented the following measures to safeguard your personal data:

Security software, such as a virus scanner and a firewall.
TLS (previously known as SSL) ensures that we securely transmit your data through an internet connection. You can verify this by checking the address bar, which displays "https" alongside a padlock icon.

If you feel that your data are not properly protected or there are indications of abuse, please contact us by mail.

8. Minors (children under the age of 16)

Jouw Scriptiecoach B.V. never knowingly collects or processes personal data of minors without the consent of a parent or guardian. Users under the age of 18 must obtain consent from a parent or guardian in order to use the products, services, (mobile) websites, apps, webshops, etc., provided by Jouw Scriptiecoach B.V. and any subsequent data concerning the minor.

If any personal data of minors is unintentionally processed, Jouw Scriptiecoach B.V. will promptly delete it from their records upon notification.

9. Contact information

If you have any questions regarding the processing of personal data or about this privacy statement, please contact us.